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ORION SMART POWER
FREQUENTLY ASKED QUESTIONS
How do I know if solar is right for me?There are several factors we can look at to determine if solar might be a good solution for your needs, including roof space, home energy usage, credit health, and eligibility for incentives. At Orion Smart Power, we start by calculating a quick savings estimate based on your home, location, and current electricity costs. We can then outline options based on your goals and the specifics of your home. All of this happens before you buy, allowing you to decide if solar is right for you based on a clear understanding of the potential costs and savings.
What is solar energy? How do solar panels work?Solar panels, also called photovoltaic or PV panels, consist of solar cells that are designed to capture the radiant light and heat contained in sunlight and convert it into usable clean energy for your home. When sunlight hits your solar panel, the photons of energy are converted into DC (direct current) electricity, which is then converted into AC (alternating current) electricity for use in your home. Solar panels are often grouped together to form a solar grid or solar array, allowing you to capture and harness the right amount of energy for your needs.
How do I choose the right solar energy system for my home?The right solar energy system for your home will depend on a variety of factors, including your current electricity usage, the size and layout of your roof, and your preferred level of energy independence. To hone in on the right solution for your home, we'll outline estimated costs, environmental impact, monthly savings, and long-term savings based on system sizes that work with your roof. Should you choose to invest, we’ll design a solution to meet your goals and maximize your savings—no haggling, no upselling, just right.
How can I pay for my solar energy system and installation costs? Are there financing options available?Solar energy system and installation costs aren’t a cash-only thing—there are several financing options available. Two of the more common options are 1) a solar energy loan, which functions like a home improvement loan and 2) an energy efficiency mortgage designed to help homeowners fund updates on fixtures and features. Property Assessed Clean Energy programs are also available in some states, and grant homeowners upfront funding which they then repay over time through higher property taxes. If you’re interested in financing a solar energy system. Orion Smart Power dedicated customer care team is available to help clarify your options and identify which solution might work best for your needs.
Are solar panels expensive to maintain?Solar panels require little to no maintenance and often reduce the overall maintenance costs on your home by protecting the structure of your roof. To maximize the performance of your solar array, it is important to keep panels free of dust and debris. Natural patterns of wind and rainfall will do most of the work for you, but annual cleanings can help to keep them functioning at their best. Any advanced maintenance required is often due to unusual circumstances such as pests or home renovations and can easily be performed by a qualified Orion Smart Power Build Partner.
What if something goes wrong?At Orion Smart Power, we rely on best-in-class technologies that are both durable and easy to maintain. All of our solar panels come with a 25-year manufacturer product and performance warranty. Customers seeking additional coverage can opt into a comprehensive protection program that includes active energy monitoring, dedicated customer support, exclusive discounts, and top-quality maintenance services.
What if I need a new roof?Luckily for home owners who want solar and need a new roof, we have great news for you! We partner with the best roofing companies in your area and for a few extra dollars a month we will bundle the cost of the roof with your monthly solar bill. Zero out of pocket for solar and roof.
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